Privacy policy
General Information
This Privacy Policy explains how MYC PHARMA LTD, trading as Barongo (“we”, “us” and “our”), collects, uses, stores and protects your personal data when you visit or use our website.
1. Data Controller
MYC PHARMA LTD
Unit 26 & 28 Compass Industrial Park
Liverpool
L24 1YA
United Kingdom
Email: quality@mycpharma.com
WDA(H) Licence No.: 60930
MHRA Licence No.: 37429104
2. Shopify Hosting
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.
Shopify Privacy Policy:
https://www.shopify.com/legal/privacy
3. Information We Collect
When you visit our website, we may automatically collect technical information including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Date and time of access
- Pages visited
We also collect personal information that you voluntarily provide, such as your name, email address, billing address, shipping address, payment details and any other information you provide when placing an order or contacting us.
4. Cookies
We use cookies and similar technologies to improve website functionality, analyse website traffic and enhance your shopping experience.
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Contact Forms
If you contact us through our website, we will process the information you provide solely for responding to your enquiry and any necessary follow-up communication.
6. Third-Party Service Providers
MerchCamp
To fulfil and dispatch your orders, we share the personal information necessary to process your order, including your name, delivery address, contact details and order information, with our fulfilment and logistics partner MerchCamp.
MerchCamp processes this information solely for the purpose of manufacturing, packing and shipping your order on our behalf and in accordance with applicable data protection laws.
Klaviyo
If you subscribe to our newsletter or consent to receive marketing communications, your personal information, including your email address, may be processed by Klaviyo for email marketing, customer communications and marketing automation purposes.
Klaviyo processes your personal data on our behalf in accordance with applicable data protection laws.
Privacy Policy:
https://www.klaviyo.com/legal/privacy/privacy-notice
7. Analytics
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect anonymous usage statistics.
More information:
https://support.google.com/analytics
Google Fonts
Our website uses Google Fonts to provide consistent typography. Your browser may establish a connection with Google's servers when loading fonts.
8. Sharing of Personal Data
We only share personal information where necessary to:
- process your orders
- deliver products
- provide customer support
- comply with legal obligations
- protect our legitimate business interests
9. Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU General Data Protection Regulation (EU GDPR), you may have the right to:
- access your personal data
- correct inaccurate information
- request deletion of your data
- restrict processing
- object to processing
- withdraw consent where processing is based on consent
- request data portability
- lodge a complaint with the Information Commissioner's Office (ICO) or another competent supervisory authority
10. Data Security
We use SSL/TLS encryption and appropriate technical and organisational measures to protect your personal information.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.
12. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:
MYC PHARMA LTD
Unit 26 & 28 Compass Industrial Park
Liverpool
L24 1YA
United Kingdom
Email: quality@mycpharma.com
WDA(H) Licence No.: 60930
MHRA Licence No.: 37429104